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Authorized Citizen Watches of America Dealer

Five Year Limited Warranty

Every Citizen watch purchased in the United States from a Citizen Authorized Dealer is accompanied by a Five Year Limited Warranty giving superior protection and peace of mind to you, the consumer. There is never a charge for warranty service.

Just fill out the information on the warranty card in the Five Year Limited Warranty booklet at the time of sale. Milne Jewelry will will be happy to assist you if you need any help. You can call us at 801-486-1618 during regular business hours.

Service Guide

When sending your watch for service...

Enclose warranty card if warranty service is required.

 

Do not send the watch in the display box.

 

Please add cushioning to protect your watch for mailing. Secure mailing box with tape and mail insured.

 

Enclose your Name, Complete Mailing Address and Phone Number (day and night).

 

List the specific details of the problem with your watch.

 

Send your watch to Citizen Service Department:

COA Service Dept.
1000 West 190th Street
Torrance, CA 90502-1040

 

An acknowledgement card will be sent to you in 3 to 5 days showing the Citizen repair job number. Keep the card on file and always refer to the repair job number when making inquiries about the status of the repair.

 

An estimate for repairs in excess of $25.00 will be sent to you with your acknowledgement card (for watch service not covered under warranty).

We guarantee that every watch we sell is a new "Genuine" US model Citizen watch from Citizen Watch Company of America, complete with full warranty and instruction booklet. We do not sell gray market, overseas, refurbished, or counterfeit products.

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If you have any questions, need information or would like to place
an order, contact us at:
E-Mail / Voice: 801-486-1618 / Fax: 801-486-2009

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Authorized Citizen Watches Dealer.
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Milne Jewelry ~ Established 1978 ~ Online Since 1994
Salt Lake City, Utah, USA

Citizen Watch Company continues as the fastest growing major watch company in the United States. Citizen
today holds countless patents in timekeeping, the rewards of development work started in the Citizen research
laboratories in 1918. Citizen science has developed materials highly resistant to scratch and wear; and Citizen
quality control assures you of the lowest "trouble" rate of any production watches made.